Naylor's Electrical Services Ltd takes privacy very seriously. This notice explains how we use the personal information you provide to us and any information about you that we obtain through third party sources, including how we might also share it with third parties.
We will only use your personal information for the following purposes:
1. To administer and manage our relationship with you; including to set up and maintain your account facility
2. To process orders from you for services and goods
3. To deal with any enquiries we receive from you
4. For the purposes of corrective action (including a product recall) which may be required in respect of any of the products we supply and/or install for you
5. To comply with applicable laws, regulations and rules
6. To provide you with details of our services
7. To notify you of changes to what we do
8. To make checks of credit reference agencies from time to time and
9. For the purposes of recovery of a debt in case of non-payment
In connection with these purposes, we may share your personal information with third parties that perform services on our behalf, such as business partners including credit reference agencies, tracing agents and fraud sharing organisations, in each case within the European Economic Areas and the UK.
We may also disclose your personal information to third parties in other circumstances, in particular:
> If we are under a duty to disclose or share your personal information in order to comply with any legal obligation, or to enforce or apply our terms and conditions of business and other agreements
> To protect the rights, property or safety of Naylor's Electrical Services Ltd , our staff, our customers, or others;
> In response to a request from a government authority (including a regulator); or
> If we sell or buy any business or assets, in which case we will disclose your personal information to the prospective seller or buyer of such business or assets.
If necessary for debt recovery purposes, we may also obtain additional information about you beyond that provided by you, from credit reference and tracing agents.
Our legal basis for these uses of your personal information may include that (a) it is necessary for our legitimate interests in operating our business and/or providing you with services and goods; and/or (b) it is necessary for the performance of contracts to which you are a party with us.
You have various rights under data protection law regarding the processing of your personal information, including rights to:
> Request access to personal information we hold about you and details of our processing of your personal information
> Request us to correct inaccurate personal information
> Request us to delete personal information in certain circumstances
> Receive a copy of the personal information we hold about you
> Object to and/or restrict the processing of your personal information
> Object to the processing of your personal information for direct marketing
> Lodge a complaint with the UK Information Commissioner’s Office
You can make a request to us in relation to these rights at any time by contacting us at info@naylorselectrical.co.uk or by using the contact form at the bottom of this page. Any information to which you are entitled will be provided within a reasonable timeframe (usually within one month) subject to the exemptions stipulated in applicable data protection laws.
We will not keep your personal information longer than is necessary, taking into account information needed for the purpose of product or workmanship guarantee, recall purposes, applicable legal requirements and for our compliance with our legal duties for accounting purposes which requires some records to be retained up to a maximum of 7 years.
The Naylor's Electrical Services Ltd website (www.naylorselectrical.co.uk) collects some personal data from its users with the aim of making your browsing experience better. Here is information regarding why this information is taken and how it is used.
Naylor's Electrical Services Ltd , 5 Ashwood Grove, Horbury, Wakefield, West Yorkshire, WF4 5HY
Owner contact email: info@naylorselectrical.co.uk
Among the types of Personal Data that this Application collects, by itself or through third parties, there are: Cookies, Usage Data, first name, last name, phone number and email address.
Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy.
Personal Data may be freely provided by the User, or, in the case of Usage Data, collected automatically when using this Application.
Unless specified otherwise, all Data requested by this Application is mandatory and failure to provide this Data may make it impossible for this Application to provide its services. In cases where this Application specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.
Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.
Any use of Cookies – or of other tracking tools – by this Application or by the owners of third-party services used by this Application serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy.
Users are responsible for any third-party Personal Data obtained, published or shared through this Application and confirm that they have the third party’s consent to provide the Data to the Owner.
The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.
The Data processing is carried out using computers and/or IT-enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of this Application (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.
The Owner may process Personal Data relating to Users if one of the following applies:
> Users have given their consent for one or more specific purposes. Note: Under some legislations, the Owner may be allowed to process Personal Data until the User objects to such processing (“opt-out”), without having to rely on consent or any other of the following legal bases. This, however, does not apply, whenever the processing of Personal Data is subject to European data protection law;
> provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;
> processing is necessary for compliance with a legal obligation to which the Owner is subject;
> processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner;
> processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.
In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.
The Data is processed at the owner’s operating offices and in any other places where the parties involved in the processing are located.
Depending on the User’s location, data transfers may involve transferring the User’s Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.
Users are also entitled to learn about the legal basis of Data transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data.
If any such transfer takes place, Users can find out more by checking the relevant sections of this document or inquire with the Owner using the information provided in the contact section.
Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.
Therefore:
> Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.
> Personal Data collected for the purposes of the Owner’s legitimate interests shall be retained as long as needed to fulfil such purposes. Users may find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.
The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.
Once the retention period expires, Personal Data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after the expiration of the retention period.
The Data concerning the User is collected to allow the Owner to provide its Services, as well as for the following purposes: Displaying content from external platforms, Analytics, Contacting the User and Backup saving and management.
Users can find further detailed information about such purposes of processing and about the specific Personal Data used for each purpose in the respective sections of this document and in the Cookie Policy.
Detailed information on the processing of Personal Data:
Personal Data is collected for the following purposes and using the following services:
The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.
Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services.
Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
Personal Data collected: Cookies and Usage Data.
Place of processing: United States – Privacy Policy – Opt Out. Privacy Shield participant.
By filling in the contact form with their Data, the User authorizes this Application to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header.
Personal Data collected: email address, first name, last name and phone number.
This type of service allows the Owner to save and manage backups of this Application on external servers managed by the service provider itself. The backups may include the source code and content as well as the data that the User provides to this Application.
Google Drive is a service to save and manage backups provided by Google Inc.
Personal Data collected: various types of Data as specified in the privacy policy of the service.
Place of processing: United States – Privacy Policy. Privacy Shield participant.
This type of service allows you to view content hosted on external platforms directly from the pages of this Application and interact with them.
This type of service might still collect web traffic data for the pages where the service is installed, even when Users do not use it.
Google Maps is a maps visualization service provided by Google Inc. that allows this Application to incorporate content of this kind on its pages.
Personal Data collected: Cookies and Usage Data.
Place of processing: United States – Privacy Policy. Privacy Shield participant.
Users may exercise certain rights regarding their Data processed by the Owner.
In particular, Users have the right to do the following:
> Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.
> Object to processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent. Further details are provided in the dedicated section below.
> Access their Data. Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.
> Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
> Restrict the processing of their Data. Users have the right, under certain circumstances, to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.
> Have their Personal Data deleted or otherwise removed. Users have the right, under certain circumstances, to obtain the erasure of their Data from the Owner.
> Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used and machine-readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that the Data is processed by automated means and that the processing is based on the User’s consent, on a contract which the User is part of or on pre-contractual obligations thereof.
> Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.
Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.
Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time without providing any justification. To learn, whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.
Any requests to exercise User rights can be directed to the Owner through the contact page or via the form below. These requests can be exercised free of charge and will be addressed by the Owner as early as possible, normally within one month.
The User’s Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of this Application or the related Services.
The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.
In addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.
For operation and maintenance purposes, this Application and any third-party services may collect files that record interaction with this Application (System logs) use other Personal Data (such as the IP Address) for this purpose.
More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.
This Application does not support “Do Not Track” requests.
To determine whether any of the third-party services it uses honour the “Do Not Track” requests, please read their privacy policies.
The Owner reserves the right to make changes to this privacy policy at any time by giving notice to its Users on this page and possibly within this Application and/or – as far as technically and legally feasible – sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.
Should the changes affect processing activities performed on the basis of the User’s consent, the Owner shall collect new consent from the User, where required.
